Thank you all for your understanding and patience through this difficult time. I have had conversations with many of our family members regarding our non-visiting policies and I want you all to know that it is breaking our hearts not to open our doors so you can be with your loved ones. As you already know, our main goal is to continue to keep our resident’s health and well-being our priority. We are continuing to try to come up with ideas to put smiles on the residents faces to keep their spirits up. Friday we will be having a crazy hat day. We have asked our staff to wear the strangest/craziest hats to work so the residents can laugh at how silly we all look!
We are continuing to do one on ones in resident rooms with our resident’s as long as they are keeping a social distance of 6 feet and we will continue to encourage visual visiting with our new iPad. We have had former family members reach out to us and have letters to our residents and pictures that they are sending for us to share with the residents as well. The community is thinking about us and doing what they can to help, which is very much appreciated.
We are encouraging all family members who do your loved one’s laundry to allow Sunrise staff to do the laundry at this time, including assisted living and nursing. It is unknown currently how long the virus lasts on material items. We are asking that you consider letting our staff do your loved one’s laundry and if you do have items to drop off to minimize the number of times you need to drop by. If you must bring items in from outside please bring them in trash bags (like laundry, supplies, etc.).
We are continuing to sanitize everything within our walls and eliminated all “non-essential” staff from any contact with the residents. We will continue to monitor the CDC websites as well as all our other resources and follow CMS guidelines.
Thank you again for your understanding and patience. We will continue to keep you updated as we know more information in the days to come.